First up, we tried Zizzi's. Couldn't get in due to a big step up. No signs to say what to do, no staff members paying any attention to help or give advice and husband didn't want to strand me on the pavement alone whilst he went to search for someone. Next up, Prezzo. No step, but massive, heavy doors. Some lovely members of the public tried to help but it was too narrow for the wheelchair to fit through. Again, no staff came to help despite the kerfuffle, no information to say what we could do and so once again, we gave up.
|Step to get into Zizzi's is larger than it seems!|
|Narrow door - possibly it's a listed building but|
why not some instructions about how a wheelchair
could get in round the back or something?
|Well done Pizza Express!|
I don't get it. I thought that it was the law that places like shops and restaurants had to make reasonable adjustments for disabled people to access their premises so as not to be disadvantaged due to the disability. Or maybe I have misinterpreted it and not being able to eat or shop somewhere doesn't count as a disadvantage? But it's like these big chains, which I thought should know better and would want as much revenue as possible from all customers (hello capitalism!), just haven't bothered. A sign or some sort of attention button would work surely and wouldn't cost much? I feel lucky in a way, as I hope the wheelchair is temporary for me - but for loads of others, it isn't. I don't think it's good enough. So I have sent feedback to all four places (obviously positive in the case of Pizza Express). It will be interesting to see any response, I think...
At least accessing our garden for a lovely barbecue is easy so hurrah for that!